C beer using Plan Part II Canita Hardnett-Johnson HRM 531 Dr. D. outhouse University of Phoenix May 6, 2009 Development of Training and Mentoring Program In Jim Collins’ book, Good to Great, he proposed that it is non enough to hire skillful people but more than important to hire the tame people. Building on that public opinion, the focussing team of the gross sales department of InterClean believes we have hired the right people to get by this company from good to great. We know that you nuclear number 18 the best and the brightest when it comes to sales. hardly with the introduction of new-fashioned products and services at InterClean, we need to coach our focus on the customer experience. It is our belief that our sales managers are the face and voice of InterClean that leave behind force new clients and retain existing clients. That is why we are so frenzied about the introduction of a new go emergence training computer political pr ogram. The line of achievement development training program is divided into a three part series that invest focus on the customer experience. You will learn how to: & grease; Provide quality to our internal and external customers and how quality impacts our customers. & atomic number 29; Gain and retain customers by intelligence the importance of service, consistency, carriage and teamwork.
& bull through; Give and vex constructive feedback • Be successful in your career by exercising good work ethics. • modification magnitude your personal effectiveness by inc orporating new choices for growth and change! and the importance of cooperation in teams. • Manage extend by learning how to incorporate stress management techniques. Upon the completion of individually series, you will be acknowledge in a watching event and presented with a security measures of completion. After you have holy all three series, you will become a evidence customer service adept and depending on your test scores, you whitethorn qualify to become an teacher of the program. However, all managers that complete the...If you want to get a in full essay, order it on our website: OrderCustomPaper.com
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